Scheduling Process
Step 1 is required after booking your appointment and making your payment.
You will be directed to a page showing the following screen. Click on Finalize Rental and fill out the requested information. This can be completed on your PC, or you can use the text and email link sent to you to use your phone. That's it, your rental is all set until you scheduled pick up date/time.
Step 2 is to be completed at pickup BEFORE you leave with the trailer.
This allows us to make sure the trailer has been inspected by you before you leave with it.
Step 3 is to be completed upon returning the trailer.
This allows us to know the trailer is back and if there were any complications during the rental.
Contactless Rentals
What makes us available 24/7?
Everyone's schedules can be crazy sometimes, including ours. So, in order for us to provide a 24-hour service for our customers, there may be times we are not available to meet up with you. However, with our new booking software, and following the steps above, we are still able to get you your trailer when you need it.
What does this mean?
If we have to schedule a contactless pickup or drop-off with you, after the rental agreement is signed and submitted, you will get the code to the corresponding lockbox for the keys and the supply cabinet if you need anything special such as a hitch, or chains and binders.
What are the keys for?
You will be able to use the keys to unlock the trailer, connect to your vehicle, and complete STEP 2 (Fill Out Check-Out Form) that you received after submitting your rental agreement.
*Step 2 Needs Completed Prior to Leaving with the Trailer.*
Returning the Trailer
Upon returning the trailer, you can park it in an open parking spot and Complete STEP 3 (Submit Your Check-In Form) to successfully return the trailer. Then put the keys back in the corresponding trailer lock box and any equipment you borrowed back into the storage tote.
Cancellation Policy
Amount paid is fully refundable if reservation is cancelled within a 24 hr notice or more. Reservations cancelled with less than 24 hrs notice are subject to a $50 charge. Amount refunded will be the amount paid minus $50. Thanks